Privacy Policy

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Last updated: 13/02/2026

SleekSonics (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website, make an enquiry, or purchase a product from us. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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SleekSonics
Email: info@sleeksonics.com

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

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2. Information We Collect

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We may collect and process the following information.

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Information you provide to us directly, including:

• Name

• Email address

• Telephone number

• Billing and delivery address

• Payment information

• Details submitted through enquiry or contact forms

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Information collected automatically when you use our website, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our website

• Cookies and usage data

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3. How We Use Your Information

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We use your personal information to:

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• Respond to enquiries

• Process and fulfil orders

• Arrange delivery and installation where applicable

• Provide customer support

• Improve our website, products and services

• Comply with legal and regulatory obligations

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We do not sell, rent or trade your personal data to third parties.

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4. Legal Basis for Processing

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We process your personal data under one or more of the following lawful bases:

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• Performance of a contract (for example, fulfilling an order)

• Legitimate interests (such as improving our services and website functionality)

• Compliance with legal obligations

• Your consent, where required (for example, if you opt in to receive marketing communications)

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5. Payments

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Payments are processed securely through trusted third-party payment providers. We do not store full payment card details on our own servers.

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6. Sharing Your Information

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We may share your personal information with trusted third parties where necessary to operate our business, including:

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• Payment processors

• Delivery and logistics providers

• Website hosting providers

• Professional advisers such as accountants or legal advisers

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All third parties are required to process your data securely and in accordance with applicable data protection laws.

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7. Data Retention

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We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and reporting requirements.

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8. Your Rights

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Under UK data protection law, you have the right to:

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• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to or restrict certain types of processing

• Request transfer of your data to another service provider

• Withdraw consent at any time where processing is based on consent

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To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

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9. Cookies

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Our website uses cookies to enhance user experience, analyse website traffic and improve functionality. You can manage or disable cookies through your browser settings. Further details are available in our Cookie Policy.

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10. Data Security

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We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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